Terms of service

Last updated: 15 May 2026 · Effective: 15 May 2026

These Terms of Service ("Terms") govern your use of LDGR, an iPhone application operated by Siani Johnston, a sole trader based in Brisbane, Australia ("we", "us", "our"). By creating an account, downloading the app, or using the service, you agree to these Terms.

If you have questions, contact us at hello@ldgr.com.au.

1. Acceptance

By using LDGR, you accept these Terms and our Privacy Policy. If you do not agree, do not use the service.

You must be at least 18 years old to use LDGR. By using LDGR, you confirm that you are.

2. The service

LDGR is an appointment book and private ledger. It helps you keep a private record of your appointments, the people you meet with, the things you've promised, and the things others have promised you.

LDGR is currently in early-access (TestFlight) and is being actively developed. Features may change, be added, or be removed without prior notice.

3. Account

You are responsible for:

• Keeping your account credentials secure
• All activity that occurs under your account
• Maintaining the confidentiality of your password (if applicable)
• Notifying us promptly at hello@ldgr.com.au if you suspect unauthorised access

One account per person. You may not share, resell, or transfer your account.

4. Acceptable use

You agree that you will not:

• Use LDGR for any unlawful purpose
• Use LDGR to store client health information as defined under the Privacy Act 1988 (Cth). See clause 5 below
• Reverse engineer, decompile, or attempt to extract the source code of LDGR
• Use LDGR to harass, defame, or harm another person
• Attempt to circumvent our security controls or access other users' data
• Use automated tools (bots, scrapers) to access the service
• Transmit malware, viruses, or any other harmful code
• Use LDGR in any way that interferes with its operation or the experience of other users

We may suspend or terminate your account if we reasonably believe you have breached these acceptable-use rules.

5. Restriction on client health information

LDGR is not intended for storing health information about your clients.

If your professional work involves recording client health data (sleep consultancy, allied health, therapy practice, clinical or paramedical work), you must not enter client health information into LDGR without first contacting us at hello@ldgr.com.au.

This restriction exists because additional consent flows and compliance steps are required under the Privacy Act 1988 (Cth) and applicable state Health Records Acts that aren't yet built into v1. Recording health information about your own appointments (your own GP, therapist, etc.) is permitted.

6. Your content

You retain all rights to the content you create in LDGR: your appointments, ledger entries, notes, follow-ups, commitments, templates, and any other data you input ("Your Content").

You grant us a limited, non-exclusive, royalty-free licence to store, transmit, display, and process Your Content solely for the purpose of operating and improving LDGR. This licence ends when you delete Your Content or your account.

We will never:

• Use Your Content to train machine-learning models
• Sell Your Content to third parties
• Use Your Content for advertising

7. Pricing and payment

LDGR is currently free during early-access TestFlight.

We may introduce paid plans in future. If we do, the pricing, payment terms, and any free-tier limits will be clearly stated at the point of purchase. Existing free-tier users will be given at least 30 days' notice before any plan changes take effect.

8. Intellectual property

LDGR, including the application, its branding, wordmark, design, and all underlying technology, is owned by Siani Johnston and protected by Australian and international copyright, trademark, and other intellectual property laws.

These Terms do not transfer any of those rights to you. You may use LDGR only as expressly permitted by these Terms.

9. Privacy

Our handling of your personal information is described in our Privacy Policy. By using LDGR, you consent to the data practices described there.

10. Service availability and changes

We aim to keep LDGR available and working, but we do not guarantee uninterrupted access. We may need to take the service down for maintenance, updates, or technical reasons.

We may add, remove, or change features at any time. We may discontinue the service entirely with at least 30 days' notice; in that event, we will provide a way for you to export Your Content before shutdown.

11. Disclaimers

LDGR is provided "as is" and "as available", without warranties of any kind, either express or implied. To the maximum extent permitted by Australian Consumer Law, we disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The service will meet your specific requirements
• The service will be uninterrupted, timely, secure, or error-free
• Any data you store will never be lost or corrupted (back up important data)
• Any defects in the service will be corrected

Nothing in these Terms excludes or limits any consumer guarantees you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be lawfully excluded.

12. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability to you for any claim arising out of or relating to your use of LDGR is limited to the greater of:

• AUD $100, or
• The total fees you have paid us in the 12 months preceding the claim

We are not liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, lost data, loss of business opportunity, or loss of goodwill, even if we have been advised of the possibility of such damages.

This limitation does not apply to:

• Liability that cannot be limited under Australian Consumer Law
• Liability for gross negligence, fraud, or wilful misconduct
• Liability arising from a breach of our privacy obligations under the Privacy Act 1988 (Cth)

13. Indemnity

You agree to indemnify and hold us harmless from any claim, demand, loss, or expense (including reasonable legal fees) arising out of:

• Your breach of these Terms
• Your unlawful use of the service
• Your breach of any third party's rights (including privacy or intellectual property rights)
• Any content you store in LDGR that infringes another person's rights

This obligation survives termination of your account.

14. Termination

You may delete your account and stop using LDGR at any time, via Settings → Profile → Delete account.

We may suspend or terminate your account if you breach these Terms, if we are required to do so by law, or if we discontinue the service.

On termination:

• Your access to LDGR ends immediately
• Your Content is deleted in accordance with our Privacy Policy (within 30 days; backups purged within 90 days)
• Provisions of these Terms that by their nature should survive termination (liability limits, indemnity, intellectual property, governing law) will continue to apply

15. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top
• Notify you in-app or by email at least 14 days before the change takes effect
• Give you the option to terminate your account if you do not agree to the changes

Continued use of LDGR after the effective date of a change means you accept the updated Terms.

16. Governing law and disputes

These Terms are governed by the laws of Queensland, Australia.

If a dispute arises:

1. Contact us first. Email hello@ldgr.com.au with a clear description of the issue. We will try in good faith to resolve it within 30 days.
2. Mediation. If we can't resolve the issue informally, we both agree to attempt mediation through a recognised Australian dispute-resolution service before commencing legal proceedings.
3. Courts. Any legal proceedings will be brought in the courts of Queensland, Australia.

This clause does not limit any rights you have under the Australian Consumer Law to lodge complaints with consumer-protection agencies.

17. General

• Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding LDGR.
• Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
• No waiver. Our failure to enforce any right is not a waiver of that right.
• No assignment. You may not transfer your rights under these Terms to anyone else. We may transfer ours (for example, in a sale of the business) with notice to you.

18. Contact

LDGR, operated by Siani Johnston
Email: hello@ldgr.com.au

For privacy concerns, please also see our Privacy Policy and clause 9 above.